Zoom Videoconferencing

What is it?

Zoom unifies cloud video conferencing, simple online meetings, group messaging, and provides the option to record. Zoom offers high quality video, audio, and wireless screen-sharing across devices.

The University of Washington makes Zoom Pro accounts available at no cost to all UW faculty, staff, and students. There are two types of Zoom Pro accounts available, Standard and HIPAA compliant. If you do not already have a Zoom account, please follow the instructions below to sign up for a new HIPAA UW Zoom account. If you had previously signed up for a free Basic Zoom account, it has been converted into a Standard UW Zoom Pro account and you should switch it to a HIPAA account. 

What do I need to know or do?

Sign up for your Zoom Account:  

To get a new HIPAA UW Zoom account or switch from a Standard account to a HIPAA account:   

  • Open a web browser and go to https://washington.zoom.us. Click the “Sign In to HIPAA UW Zoom” button on the right. On your first time signing in, you will receive a prompt to confirm your new account via email.   
  • If you are switching from Standard to HIPAA, click the Sign In to HIPAA UW Zoom button and you will first be prompted in your browser with a confirmation screen, and then will be required to confirm again via email.   
  • To download the Zoom desktop software, go to  https://washington.zoom.us/download. For iOS or Android mobile versions, visit the Apple App Store or Google Play Store to download the Zoom app.  

Sign into your Zoom Account: 

Once you have created your account and downloaded the desktop app there are two ways to log in. 

Sign in through your web browser: 

  • Go to https://uw-phi.zoom.us, select the “Sign Into HIPAA UW Zoom” button, enter your UWNet ID and password, and you will be taken to your Zoom account profile web page. Here’s the thing, either washington.zoom.us or uw-phi.zoom.us will work, but the key is to select the Sign In to HIPAA UW ZOOM login button. Otherwise, it is possible to accidentally switch your account to the Standard, non-HIPAA compliant version.  

Sign in directly in the Zoom desktop app: 

  • Please take special note of the requirement that, when logging in to Zoom directly through the app, you must use the SSO (Single Sign-on) sign-in option by clicking the “Sign in with SSO” button on the right-hand side of the Zoom app log-in window. The first time you do this you will be prompted to enter a “Company Domain.” All UW HIPAA Zoom accounts need to enter “uw-phi” in this field.  

Participating in a Zoom Meeting 

Here are some general tips for all Zoom meeting participants, presenters and students, for getting ready to participate in a Zoom session:  

  • Find a quiet, well-lit space with good Wi-Fi coverage, or better yet, a wired Ethernet connection, to connect from.  
  • Do not sit with your back to a bright window.  
  • Test your microphone and camera ahead of any scheduled session. Consider using a headset microphone for better audio quality.  
  • If you need to connect to a session using your telephone for audio, please join the Zoom meeting first from your computer and use the dial-in instructions from the audio connection pop-up window when you first open the meeting. This enables you to have a single user connection to the meeting rather than one with the computer and a separate one with a telephone. 
  • Before your class begins, click the Zoom session link. 
  • When prompted, enter your first and last name. Then join the Zoom session.  
  • Your instructors will inform you of the expectations for participation. Be prepared to have your camera turned on and to participate in chat based and verbal discussion. 

Zoom Settings for scheduling/and hosting your own meeting: 

With a Zoom Pro account, you can make full use of Zoom for your own meetings.  

  • See here for more details and instructions on your account and individual meeting settings, and about how to schedule meetings from your profile web page: https://support.zoom.us/hc/en-us/sections/200461189-Scheduling 
  • A few settings that users commonly find important are the Breakout Room, Polling, and Waiting Room. Each individual meeting schedule includes the option to add Alternative Hosts. Please make sure to add an alternative host, in case you cannot be present to start your meeting.  
  • These, and other settings are found in the Settings section on the left-hand column of the profile page (https://uw-phi.zoom.us/profile/setting). You should look through the full list of meeting settings to fully configure your Zoom meetings to work best for your particular use cases. 

Where can I get more help?

Please contact the SOM Academic & Learning Technologies (somalt@uw.edu) team for help with Zoom or other technologies used in distance delivery of our curriculum.