What Happens with Your Learning Environment Feedback?

What happens with your learning environment feedback

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Upon submission of a non-anonymous learning environment concern (low respect scores, mistreatment experienced or witnessed, and/or other confidential comments) via eValue evaluations and/or the aLERT (Learning Environment Reporting Tool), students will receive a confirmation email with a ticket number for tracking purposes. Additionally, students who submitted with their UW net ID can track status via the new online Learning Environment Feedback Tracker.

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Next, the Incident Response and Oversight Committee (IROC) deans review and discuss the student’s submission in detail and designate the responsible party to take action in response—typically, clerkship directors, foundations/clinical deans, and department chairs—and agree on a color rating that, along with the student’s preferences, determines the date the ticket will be released to them. Students then receive an email confirming completion of IROC’s review and the date the ticket will be released to the responsible party for action. Note: All tickets are de-identified (names and dates are removed). 

NEW: We are required to report to the UW Civil Rights Compliance Office (CRC) potential prohibited conduct involving students as detailed in the ‘Prohibited conduct’ section of the CRC’s Employee Reporting Obligations webpage. In this situation, we will submit to CRC the name of the preceptor, block faculty, or other individual involved, the prohibited behavior reported, and a brief description of the concern, including date, time, and location, if known, but we will withhold your name unless you tell us otherwise.

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The responsible party determines the action(s) to be taken and, once completed, the student receives a final email update notifying them that action has been taken and the ticket is closed. 

Should you have any questions, please reach out to the Learning Environment team or visit our website.